Blog

The blog for fast-growing eCommerce brands

Best practices, ideas and stories for subscription-based businesses looking for a better approach to retention and growth.

5 Reasons You Should NOT Switch From ReCharge to Upscribe

We know assessing software and contemplating a switch can feel overwhelming and complicated. Should I switch? Is it worth it? Will this improve my business? All great, but big questions. If you’re thinking about switching from ReCharge and wondering if transitioning to Upscribe is right for you, we want to make it easy for youContinue reading “5 Reasons You Should NOT Switch From ReCharge to Upscribe”

Product Roadmap 2020: What We’re Building and Why

Our product roadmap is driven by a focus on serving the demands of fast-growing eCommerce subscription companies. Top brands are switching to our solution because of its design, functionality, and performance, which give them the edge they need to compete in today’s market. While customer acquisition is important for growth, we believe retention is theContinue reading “Product Roadmap 2020: What We’re Building and Why”

Top 10 Resources for eCommerce Subscription Brands During COVID-19

We’re all feeling the weight of COVID-19. And we’re worried about our loved ones, our health, our quality of life, and on top of it all, how all of this will implicate the economy and our businesses. Everyone is trying to figure out how to stay afloat while also being sensitive to the current circumstances.Continue reading “Top 10 Resources for eCommerce Subscription Brands During COVID-19”

How eCommerce Brands Win in 2020 Part 3: Retention Strategies

Retention is critical for any eCommerce brand that wants to sustain growth. If you acquire twenty new customers every month while having twenty other customers churn on a monthly basis, your growth is stagnant. If you bring in ninety new customers every month but have ninety-five customers churning at the same time, you have aContinue reading “How eCommerce Brands Win in 2020 Part 3: Retention Strategies”

How eCommerce Brands Win in 2020 Part 2: Retention

In our last post, we talked about the importance of subscriptions for eCommerce brands. Technically speaking, brands that leverage subscriptions have retention built into their business model – or so they should. But the data tells a different story. Even though subscription businesses rely on and cater to repeat customers, 72% of subscription eCommerce customers fail toContinue reading “How eCommerce Brands Win in 2020 Part 2: Retention”

How eCommerce Brands Win in 2020 Part 1: Subscriptions

The name of the game for fast-growing eCommerce brands is no longer customer acquisition on its own, but a focus on repeat purchases from loyal customers. As the cost of customer acquisition rises, brands need to focus on retention and increasing customer lifetime value to sustain long-term growth. The most effective way to do thisContinue reading “How eCommerce Brands Win in 2020 Part 1: Subscriptions”

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